1. Information we collect
We collect information you provide when you request tickets or contact us, along with basic technical data from your visit.
Information you provide
- Full name and contact details
- Mailing address
- Age or eligibility verification details
- Payment details provided when purchases are finalized through secure third-party providers
Automatic collection
- IP address, browser type, and device details
- Operating system and related technical identifiers
- Pages viewed, time on site, and click patterns
- Referring URLs
2. How we use your information
We use personal information to run the raffle and meet regulatory requirements.
- Process ticket orders and confirm eligibility
- Administer the draw and prize delivery
- Notify winners and provide participant updates
- Respond to questions and support requests
- Maintain records for audit, tax, and compliance
- Improve site performance and user experience
3. Legal basis for processing
We process personal information under these legal bases:
- Contractual necessity: to deliver ticket purchases and participation
- Legal obligations: to comply with AGLC rules and Alberta law
- Legitimate interests: to administer the raffle securely and effectively
4. Sharing and disclosure
We do not sell or rent personal information. We share it only in limited cases:
- Regulators: AGLC and other authorities when required
- Service providers: trusted partners such as payment processors
- Winner announcement: name and city published as required by regulation
- Legal requests: when disclosure is required by law
5. Security practices
We use administrative, technical, and physical safeguards to protect data.
- Secure storage environments
- Encryption for sensitive information
- Access controls and authentication procedures
- Regular reviews of security practices
- Staff training on privacy responsibilities
No system is perfectly secure. We reduce risk but cannot guarantee absolute protection.
6. Data retention
We keep information only as long as needed for raffle operations and legal compliance.
- Participant records for the duration of the raffle and required retention period
- Winner records for audit and regulatory purposes
- Financial records for tax and accounting requirements
7. Your rights and choices
You can contact us to exercise these rights:
- Access the information we hold about you
- Request corrections to inaccurate details
- Withdraw an inquiry before a purchase is finalized; ticket sales are final once processed
- File a complaint with the Office of the Information and Privacy Commissioner of Alberta
8. Cookies and tracking
Cookies and similar tools help the site work smoothly and show us how it is used.
- Store basic preferences
- Measure site usage and performance
- Improve functionality and reliability
You can manage cookies in your browser settings, but disabling them may limit some features.
9. Third-party sites
Our site may link to external websites. We are not responsible for their content or privacy practices. Review their policies before sharing information.
10. Children and age limits
The raffle is for adults 18+. We do not knowingly collect information from minors and will delete it if we learn we have it.
11. Updates to this policy
We may revise this policy to reflect operational or legal changes. Updates appear on this page with a new "Last updated" date.